Terms of Service

1. About Inqrise

Inqrise is an education marketing agency based in Ahmedabad, Gujarat, India. We provide social media marketing, paid advertising management, content creation, brand strategy, and related digital marketing services exclusively for education brands — including schools, colleges, universities, EdTech companies, coaching centres, and education consultants.

2. Description of Services

Inqrise provides the following categories of services ("Services"), as agreed in individual client proposals, contracts, or scopes of work:

• Social Media Marketing: Strategy, content creation, posting, and community management on platforms including Instagram, Facebook, LinkedIn, and YouTube.
• Paid Advertising: Campaign creation, management, and optimisation on Meta Ads (Facebook/Instagram), Google Ads, and other platforms.
• Content Marketing: Blog writing, video scripting, creative design, and educational content production.
• Brand Strategy: Positioning, messaging, and identity development for education brands.
• Analytics & Reporting: Performance tracking, reporting, and data-driven optimisation.

The specific scope, deliverables, timelines, and fees for each engagement are defined in a separate written agreement, proposal, or statement of work between Inqrise and the client. In the event of any conflict, the specific client agreement takes precedence over these Terms.

3. Client Obligations

To enable Inqrise to deliver the Services effectively, clients agree to:

• Provide timely access to necessary accounts, brand assets, login credentials, and information as reasonably requested.
• Designate a primary point of contact who has authority to provide approvals and feedback within agreed timelines.
• Provide accurate and complete information about your institution, target audience, compliance requirements, and any regulatory restrictions applicable to your marketing.
• Review and approve content, creatives, and campaign materials in a timely manner. Delays caused by late client approvals may affect delivery timelines.
• Ensure that all information, assets, and materials provided to Inqrise do not infringe any third-party intellectual property rights and comply with applicable laws.
• Comply with all applicable platform policies (Meta, Google, LinkedIn, etc.) in respect of the Services being provided.
• Make payments in accordance with the agreed payment schedule.

4. Results Disclaimer

While Inqrise applies best-in-class strategies and maintains a strong track record, we cannot and do not guarantee specific outcomes, including but not limited to:

• A specific number of leads, enquiries, or admissions
• Specific cost-per-lead, cost-per-acquisition, or ROAS figures
• A specific number of followers, reach, or impressions
• Search engine ranking positions or organic traffic volumes

Results depend on factors including the client's budget, offer quality, market conditions, competition, platform algorithm changes, seasonality, and the timeliness of client cooperation. Inqrise will always communicate transparently about performance and recommend strategic adjustments based on data.

5. Intellectual Property

5.1 Client-Owned Materials

All brand assets, logos, imagery, videos, and proprietary information provided by the client to Inqrise remain the exclusive property of the client. The client grants Inqrise a limited, non-exclusive licence to use these materials solely for the purpose of delivering the Services.

5.2 Deliverables

Upon receipt of full payment for an engagement, Inqrise assigns to the client the intellectual property rights in the specific deliverables created for that client (e.g., custom content, creative designs, copy), except where those deliverables incorporate Inqrise's proprietary methodologies, frameworks, templates, or pre-existing tools, which remain the property of Inqrise.

5.3 Inqrise Materials

The Inqrise Website, brand, methodologies, processes, templates, training materials, and all content published by Inqrise remain the exclusive intellectual property of Inqrise. You may not reproduce, distribute, or exploit these materials without prior written permission.

5.4 Portfolio Rights

Unless otherwise agreed in writing, Inqrise reserves the right to display work completed for clients as portfolio examples in our marketing materials, website, and social media, subject to any confidentiality obligations.

6. Payment Terms

• All fees are quoted in Indian Rupees (INR) unless otherwise specified. International clients may be invoiced in USD, GBP, AED, or AUD by mutual agreement.
• Retainer fees are payable in advance at the beginning of each billing cycle (typically monthly) unless otherwise agreed.
• Project-based work may require a deposit (typically 50%) before work commences, with the balance due upon completion or at agreed milestones.
• Ad spend budgets are separate from Inqrise's service fees and must be provided by the client directly to the advertising platforms, or as specifically agreed.
• Invoices are due within 7 days of issuance unless otherwise stated.
• Late payments may incur interest at 2% per month on the outstanding balance, and Inqrise reserves the right to pause Services until payment is received.
• All fees are exclusive of applicable taxes (including GST where applicable under Indian law). The client is responsible for any withholding tax obligations in their jurisdiction.

7. Confidentiality

Both parties agree to keep confidential any non-public information shared during the course of the engagement ("Confidential Information"), including business strategies, financial data, student/customer data, and proprietary methodologies. This obligation survives termination of the engagement. Confidential Information does not include information that is publicly available, independently developed, or required to be disclosed by law.

8. Termination

8.1 By Client

Clients may terminate an ongoing retainer engagement by providing 30 days' written notice. Fees due for the notice period are payable in full. Project engagements may have specific termination terms as defined in the project agreement.

8.2 By Inqrise

Inqrise reserves the right to terminate an engagement immediately if: (a) the client fails to make payment within 14 days of the due date; (b) the client requests activity that violates applicable law, platform policies, or professional ethics; (c) the client engages in abusive, threatening, or harassing behaviour toward Inqrise personnel.

8.3 Effect of Termination

Upon termination, Inqrise will provide the client with all completed deliverables and return any client-owned assets. Outstanding fees for work completed to the date of termination remain payable.

9. Third-Party Platform Disclaimer (Meta & Google)

Inqrise manages advertising campaigns on behalf of clients via Meta Ads, Google Ads, and other platforms. By engaging our Services:

• The client acknowledges that advertising platforms may change their algorithms, policies, pricing, or features at any time without notice, and Inqrise has no control over such changes.
• Ad account access, approval, and continued operation are subject to the terms of service of the respective platforms. Inqrise is not liable for ad account suspensions, rejections, or bans resulting from platform policy decisions.
• The client is responsible for ensuring that their products, services, and advertising comply with all applicable platform policies, including Meta's Advertising Policies and Google's Advertising Policies.
• Ad spend is billed directly by the platform to the client's payment method or as otherwise agreed, and is separate from Inqrise's service fees.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

• Inqrise's total liability to any client for any claim arising out of or in connection with the Services shall not exceed the total fees paid by the client to Inqrise in the three (3) months immediately preceding the claim.
• Inqrise shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of revenue, loss of profits, loss of data, or loss of business opportunity.
• Inqrise shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including platform outages, algorithm changes, force majeure events, or client delays.

11. Use of the Inqrise Website

By accessing inqrise.in, you agree to:

• Use the Website only for lawful purposes and in a manner that does not infringe the rights of others.
• Not attempt to gain unauthorised access to any part of the Website or its underlying systems.
• Not reproduce, copy, or distribute any Website content without our prior written permission.
• Not use automated tools (scrapers, bots) to access or extract data from the Website.

The Website is provided on an "as is" basis. We do not warrant that the Website will always be available, error-free, or free from viruses.

12. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or in connection with them shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

The parties agree that the courts of Ahmedabad, Gujarat, India shall have exclusive jurisdiction to resolve any disputes arising under these Terms. Both parties agree to attempt to resolve any dispute through good-faith negotiation before initiating formal legal proceedings.

13. Changes to These Terms

We may update these Terms from time to time. We will notify active clients of any material changes via email. Updated Terms will be published on this page with a revised "Last updated" date. Continued use of our Website or Services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us: